First of all you need to download the zip file from the Confirmation Page or the Purchase Receipt.
Once unzipped, inside you will find two folders containing automatic installers for both MacOs and Windows.
If needed, we have also created in-depth video tutorials for your reference that will guide you through the installation process.
The procedure should be pretty straightforward, with the only recommendation that the installers need to be run with administrator privileges so they can create the requested folders on your system.
All our official installers have been checked with the latest antivirus software and our Mac DMG has also been signed and submitted to Apple for notarization, so you can be sure they are free of any malicious code.
If you still have problems, please create a new ticket and we’ll do our best to help you!
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