Being an Extension and not (yet) a Plugin, Magic Touch should be found in Photoshop’s menu, inside
window > Extensions > Magic Touch
If you do not see the Extensions item in the window menu, it is likely that you are on a Mac computer with an Apple Silicon chip such as M1 or M2. In this case please refer to the question “How can I run Magic Touch on a Mac with an M1 or M2 chip?“.
If you see the Extensions item in the window menu, but it’s greyed out, open Photoshop Preferences, find the Plugins tab and make sure you have checked the option “Load Extension Panels” (and while you’re there, please also check “Allow Extensions to Connect to the Internet” for good measure). Please mind that if it was unchecked you will need to restart Photoshop for the changes to take effect.
If you checked all of the above but you still don’t see Magic Touch where it should be, please confirm you are using one of the supported versions of Photoshop: Magic Touch is compatible with Photoshop CC 2018, 2019, 2020, 2021, 2022 and 2023.
In all the other cases, please create a new ticket and we’ll do our best to help you!