AI Tools (Beta) don't work

Modified on Wed, 26 Jul, 2023 at 1:02 PM

As written in the disclaimer within the section, all features in this section are still in Beta and they can change, give unexpected results or even cease functioning at any time without prior notice.


That been said, sometimes Photoshop doesn't initialize some of the AI parameters correctly or fails to get them back to their original status, so if for some reason the AI Tools (Beta) don't work, the first thing to try is:

  1. Get into the Panel's Settings (click on the gear icon on the top-right corner of the panel)

  2. Open the Panel Options section and scroll down to the AI Default Empty Prompt field.

  3. Click on the Clear button

  4. Try again clicking on the feature that was not working.


In case this procedure doesn't work, if possible, please grab a quick video/screencast of the problem you're having and send it to [email protected] or open a ticket here: https://creativemagic.freshdesk.com/support/tickets/new


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