Right after the purchase is complete, you will be redirected on a confirmation page where you will be presented the download links and (if needed) the serial numbers for all purchased products.
The same informations will also be sent right away to the email address you specified during checkout.
If you don’t see the email in your inbox after a few minutes, please try to look inside your spam, promotions, updates or social folders or make a direct search for CMP – Purchase Receipt.
In particular, if you have a Gmail address and you use the Gmail app on your device or Gmail on the web, the Purchase Receipt will likely be inside the Promotions folder.
We have also recently activated the option for our users to create an account on the site, and this
makes it easier to retrieve your active licenses and download the latest versions of purchased products.
Just follow this link and complete a simple registration minding to use the same email you used for the original purchase. Once you submit the registration form you should receive an email containing a link to confirm your registration: just click or copy the link in your browser to activate your User Area.
Once you follow the link you should automatically be in but, if for some reason you are not just go to this page and log in with your email address and the password you entered during registration.
If you have any problems during the process, or you can can’t find the confirmation email, please create a new ticket specifying the email address you used during the purchase and we’ll sort it out!
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